baji36's Privacy Policy

baji36 gives the highest importance to the personal privacy of its users. This privacy policy explains how baji36 collects your personal information, how that information is used, with whom it is shared, and what steps are taken to keep your information secure. Please read this policy carefully before you start using our platform.

This platform operates for users in Bangladesh and we follow applicable laws and regulatory guidelines. You can contact our support team for any questions you may have.

What Information We Collect

baji36 collects various types of information to provide its services. This information is divided into two main categories — information provided directly by you and information collected automatically.

1.1 Information You Provide

During registration and account management, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Permanent address
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (where applicable)

1.2 Automatically Collected Information

When you use baji36, our system automatically records certain technical information:

• IP address and device information
• Browser type and operating system
• Time of site access and time spent
• Pages visited and links clicked
• Login and logout records
• Cookie and session data

1.3 Transaction-Related Information

For deposits and withdrawals, we store the transaction date, amount, payment method, and transaction ID. This information is necessary for anti-money laundering and financial audit purposes.

Purpose of Using Information

baji36 uses your personal information for specific and lawful purposes. We never misuse your information or use it for irrelevant reasons.

2.1 Account Management

• Creating, verifying, and managing your account
• Ensuring login and security
• Age verification (confirming 21+)
• Identity verification (KYC process)

2.2 Financial Transaction Processing

• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Maintaining transaction history
• Preventing fraud and money laundering

2.3 Customer Service

• Providing 24/7 live chat support
• Resolving complaints and issues
• Sending important updates and notifications

2.4 Responsible Gaming

We analyze your playing patterns to ensure responsible gaming. If a concerning pattern of behavior is observed in any user, we actively provide assistance.

2.5 Platform Improvement

• Analyzing site performance and usability
• Identifying and resolving technical errors
• Developing new features and services

Information Sharing Policy

baji36 does not sell your personal information to third parties. However, in certain limited circumstances, it may be necessary to share information with specific third parties.

3.1 Payment Processors

Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and Upay. These partners have their own privacy policies and are required to follow them.

3.2 Legal Obligations

Information may be provided to government authorities or under a valid court order in accordance with applicable laws in Bangladesh. In such cases, we are required to follow legal directives.

3.3 Security Partners

Limited technical information may be shared with trusted technology partners to prevent fraud and ensure cybersecurity. These partners operate under strict confidentiality agreements.

Data Security Measures

baji36 uses internationally standard security technologies and practices to keep your personal information secure. Our security measures are arranged in multiple layers.

4.1 Encryption Technology

All data transfers are secured with SSL (Secure Sockets Layer) / TLS encryption. Sensitive information stored on our servers is encrypted using the AES-256 encryption method.

4.2 Access Control

• Only authorized staff have access to your information
• Two-Factor Authentication system
• Regular password changes and security reviews
• Logs of all data access are maintained

4.3 Server Security

• Firewall and Intrusion Detection System (IDS)
• Regular security audits and penetration testing
• Regular data backups and recovery planning
• Automated monitoring to detect suspicious activity

4.4 Steps in Case of a Data Breach

If a data breach occurs, we will notify affected users within the applicable timeframe as required by law and take the necessary corrective measures.

Cookie and Tracking Technology

baji36 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the site — login sessions, security tokens, etc.
• Functional Cookies: For remembering your preferences and settings
• Analytics Cookies: For collecting site usage statistics — completely anonymous data

5.2 Cookie Control

You can block or delete cookies from your browser settings. Please note, however, that disabling essential cookies may cause some features of the site to not work properly. The method for controlling cookies may differ across different browsers.

5.3 Local Storage

In addition to cookies, we may also use browser local storage, which helps load your session information and preferences quickly.

Data Retention Period

baji36 does not store your information indefinitely. The retention period depends on the type of information and legal requirements.

6.1 Account Information

Your registration information is stored for as long as your account remains active. After an account is closed, information may be retained for a specific period to meet legal obligations.

6.2 Financial Transaction Records

In compliance with financial regulatory rules and anti-money laundering laws, transaction records are generally stored for five to seven years.

6.3 Technical Logs

Server logs and session data are generally stored for three to six months, after which they are automatically deleted.

6.4 Data Deletion Requests

Beyond legal limitations, you may request that your personal information be deleted. However, it may not be possible to delete records of financial transactions.

User Rights

As a user of baji36, you have certain important rights. We respect these rights and are committed to responding to them appropriately.

7.1 Right to Access Information

You may request to view your personal information held by us at any time. We will provide this information to you within a reasonable time.

7.2 Right to Correct Information

If there is any error in your information, you may request a correction. We will make corrections promptly subject to appropriate proof.

7.3 Right to Delete Information

Where there is no legal obligation, you may request that your information be deleted. However, all pending transactions must be completed before an account is closed.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted, such as during a dispute about the accuracy of the information.

7.5 Right to Lodge a Complaint

You may submit any privacy-related complaint to our support team. We take every complaint seriously and take appropriate action.

Protection of Minors

baji36 provides services only to those aged 21 and above. We do not knowingly collect or process the information of minors.

8.1 Age Verification Process

Date of birth is verified at the time of registration. In suspicious cases, a copy of the national identity card or birth certificate may be requested. If any account holder is found to be under 21 years of age, that account will be closed immediately and any deposited funds will be returned.

8.2 Guidelines for Parents / Guardians

If you suspect that a minor has accessed baji36, please contact [email protected] immediately. We will take prompt action.

Third-Party Links & Services

The baji36 game platform may include games from various software providers, such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others. These providers may deliver games from their own servers.

These game providers follow their own data processing policies. To learn more about their privacy policies, please visit the respective company's website. However, baji36 controls whether your personal information is shared with these providers, and they are contractually required to comply with strict confidentiality rules.

Policy Changes & Updates

This privacy policy may be updated from time to time as a result of market conditions, legal changes, or technological developments. We will notify you appropriately of any significant changes.

10.1 Notice of Changes

For important changes, we will send a notification to your registered email or mobile number. For minor changes, the "Last Updated" date at the top of this page will be revised.

10.2 Use After Updates

If you continue to use baji36 after a policy update, this will be considered your acceptance of the new policy. If you do not agree with the new policy, you may close your account.

10.3 Validity of the Policy

Even if any part of this privacy policy is found to be legally unenforceable, the remaining parts will remain fully in effect.

Applicable Law & Jurisdiction

This privacy policy is governed by the laws of Bangladesh. The existing and future laws of Bangladesh relating to data protection, cybersecurity, and digital transactions shall be considered part of this policy.

In the event of any dispute, both parties will first attempt to resolve the matter through direct negotiation. If a resolution cannot be reached through negotiation, the matter will be settled in the appropriate courts of Bangladesh.

Contact Us

Please contact us for any questions, concerns, or requests regarding the privacy policy. The baji36 customer service team is ready to assist you 7 days a week, 24 hours a day.